Data Deletion Request Process
We respect your right to control your personal data. If you would like to request the deletion of your user data from Lexi, please follow the process outlined below.
To delete your user data, please send an email to our development team:
Please include in your email:
When you request data deletion, we will remove all information associated with your account, including your profile, learning progress, voice recordings, and account settings.
This action is permanent and cannot be undone. Once your data is deleted, you will lose access to all your learning progress, pronunciation scores, and personalized settings. If you wish to use Lexi again in the future, you will need to create a new account and start over.
We will process your data deletion request within 7-14 business days and send you a confirmation email once complete.
Some information may be retained for legal compliance, such as transaction records for accounting purposes.
If you have any questions about the data deletion process or need assistance with your request, please don't hesitate to contact our support team:
We are committed to protecting your privacy and will handle your data deletion request with the utmost care and attention.